For E-commerce

Turn abandoned carts into recovered revenue

Shopify + Instagram + AI = your best sales channel

When someone adds to cart and leaves, KlyoChat's AI reaches out via Instagram DM. When they comment on your posts, the AI sells them. When they have questions, it answers instantly.

Cart Recovery Flow — Live
Shopify connected
1
🛒 Cart abandoned2:34pm

Emma adds 2 items ($128 total) and leaves checkout

2
Shopify webhook fires2:34pm

KlyoChat receives abandoned cart event with items + email

3
💬 DM sent in 10 minutes2:44pm

"Hey Emma! You left something in your cart 🛍️ Still interested?"

4
💭 Emma replies3:12pm

"Yes but the shipping is expensive"

5
🎁 AI offers discount3:12pm

"Here's 15% off + free shipping: EMMA15 ✨"

6
Order placed3:14pm

Emma completes checkout — $108.80 recovered

Revenue impact

What DM automation is worth to a Shopify store

Based on average KlyoChat e-commerce customer results.

Monthly abandoned carts

Typical for $50k-$200k/mo Shopify stores

500 carts/mo

DM recovery rate

vs 8% for email recovery

× 23% recovered

Additional recovered carts

That would have been lost revenue

= 115 orders

Average order value

Typical for fashion/beauty/wellness

× $120 AOV

$13,800

recovered per month

115 orders × $120 AOV = $13,800/mo

$165,600/year from carts that would have been lost

Sound familiar?

🛒

70% cart abandonment rate

Most email recovery campaigns get 15% open rates. Instagram DMs get 85%+ open rates. You're leaving money on the table.

🤔

Product questions kill conversions

Customers have questions but your support is slow. They go to a competitor who answers faster.

📉

Social traffic doesn't convert

You drive millions of impressions but your social → sales path is broken. Comments go unanswered.

KlyoChat fixes all of that

Cart recovery via DM

Shopify triggers KlyoChat when a cart is abandoned. Your AI DMs with a personalized offer. Recover 23% of abandoned carts.

23% recovery rate vs 8% with email

Product question AI

Your AI knows your entire catalog, inventory, and policies. Answers any product question instantly, 24/7.

100ms response time vs hours

CTWA ad automation

Click-to-WhatsApp and Click-to-Instagram ads go directly into a KlyoChat flow. No landing page needed.

Direct from ad to conversation to purchase

Order status automation

Customers ask. AI answers instantly.

Your AI knows your Shopify order data. When a customer DMs "where is my order?" — the AI checks Shopify in real time and gives them a specific answer. No support ticket. No wait.

Live order status lookup via Shopify webhook
Shipping carrier tracking links provided instantly
Return & exchange policy answered automatically
Escalate to human only for complex issues

Works via Instagram DM, Messenger, and Telegram today. WhatsApp coming Q3 2026.

J
James Chen — Order Support
Hey, where is my order? I placed it 4 days ago
J
Hey James! Let me check that for you right now 🔍
🔌 Querying Shopify... Order #8842 found
Your order #8842 shipped yesterday with UPS! Tracking: 1Z999AA10123456784 Estimated delivery: Tomorrow by 8pm. Here's your tracking link →
Oh great, thanks! Also can I exchange one item?
J
Of course! Our exchange window is 30 days. For your order (4 days old), you're well within the window. Here's how to start: [exchanges.yourstore.com] Anything else I can help with?
🛍️

Deep Shopify integration

KlyoChat connects directly to your Shopify store. Your AI knows your full product catalog, real-time inventory levels, order statuses, and customer history — without any manual setup.

Product catalog sync
Real-time inventory lookup
Order status webhooks
Abandoned cart triggers
Customer history access
Return & exchange policies
Cart recovery on WhatsApp was a game-changer. We recover 23% of abandoned carts now, up from 8% with email alone. The setup took 20 minutes using KlyoChat's template.
23%cart recovery rate
J

James Park

Founder, Shopify D2C Brand (Wellness)

WhatsApp

Ready-to-use templates

Start in minutes, not hours.

Multi-channel

Abandoned Cart Recovery

Recover carts via Instagram or WhatsApp DM

Instagram

Product Launch Flow

New product announcement sequence

Instagram

VIP Customer Win-back

Re-engage lapsed customers

Messenger

Order Tracking Bot

Answer order status questions automatically

Ready to grow with AI agents?